Most people would’ve called it a failure, a waste of time. Proof that the customer was flaky and unreliable.
But that’s not what my clients saw.
What unfolded, last Friday, for both my clients “Maya” and her employee “Talia”, wasn’t a mistake — it was masterful orchestration. A stunning example of how contrast, when met with awareness, becomes expansion. And how apparent disappointment can reveal a deeper harmony, the revealing of which couldn’t have been scripted better.
Here’s what happened.
The Setup
Maya had been feeling frustrated about a particular customer — let’s call her “Sabrina.” She’d talked about her in our sessions before. To Maya, Sabrina was the kind of customer who never seemed to honor the schedule. Always late. Often rescheduling at the last minute. Sometimes, not showing up at all. And when she did, using way too many words to get a point across.
Naturally, Maya interpreted that behavior as a reflection of Sabrina’s flakiness. But what she didn’t see — at first — was that Sabrina was actually reflecting something else. Something vibrational. Something deeper.
She was mirroring Maya’s own resistance embodied in Maya’s negative beliefs about her customer.
That resistance also included beliefs Maya had about her business not being where she thought it “should” be; resistance about not doing enough. Resistance about not being enough. These coupled with the subtle belief that, because her partner is funding the business, she has to “prove” herself by pushing harder, performing more, and showing constant effort.
So when she saw Sabrina showing up inconsistently, Maya didn’t recognize her as reflections. She saw her as a problem.
But then came Friday.
The “Failed” Appointment
Maya had an appointment with Sabrina that day. Sabrina’s office is across town — a long haul from where Maya lives. Still, Maya got ready, even though she felt off. Her stomach wasn’t right. Her body was signaling discomfort.
In that moment, her Broader Perspective was whispering, You don’t need to go.
But Maya — like many of us — has old momentum. The kind that says “Push through.” She believes real leaders show up no matter what. So she discounts intuitive nudges in favor of obligation.
That’s what had her get in the car and start driving. Along the way, her discomfort increased. So much so that she thought she might pass out. She pulled over, tried to ground herself with food — a burger and fries — but it only made things worse. So, she pressed on.
And when she finally arrived at the nonprofit’s office? Sabrina looked confused. She gave Maya a “Why are you here?” look.
It turns out: Sabrina hadn’t even put the appointment on her calendar. She had no idea they were supposed to meet. And she had to cancel — on the spot, despite everything Maya had just pushed through to get there.
Now pause here. This is the moment where most people would snap. Maya didn’t though.
The Realization
Instead, she caught herself. And in catching herself she saw the perfection. If she had honored her initial nudge — if she’d followed the discomfort in her body and chosen rest over effort — she would’ve been in sync with what her Broader Perspective already knew: that the appointment wasn’t real.
She would’ve matched Sabrina’s energy without needing to live the contrast. She would’ve flowed instead of pushed. And Maya got that, after the fact, right there in the lobby.
Maya then she called Talia. Talia, who was set to attend the appointment remotely, was back home in Houston when Maya called. And the moment she heard the story, she interrupted with: “This is contrast.” This is because Talia, too, is a client. She understands the value contrast represents, just as Maya sometimes does.
And just like that, they were both in it — in the joy of revelation. What looked like a mishap was actually a mirror. A reflection of Maya’s old momentum: the belief in obligation over intuition, control over flow. Together, Maya and Talia celebrated the realization.
They saw that Sabrina was playing a role — not just for Maya, but for everyone involved.
Because Talia had something else going on that day too: a friend had shown up unannounced, hoping to spend time with her. But because of the appointment, Talia felt she had to prioritize work — and her friend had to adjust.
If Maya had canceled, Talia would’ve had the space to be with her friend. Had she canceled, her body would’ve rested. If Maya had canceled, no one would’ve been out of sync. In other words, the only thing “off” was ignoring the nudge.
That’s not a failure. That’s feedback. It’s contrast serving us, clarifying our path forward.
The Integration
By the end of the call, Maya and Talia had already changed their process framework. They decided to implement new appointment protocols — confirmations two days in advance, and again the day before. Not from fear, but from alignment. From trust. From learning.
Oh, and also heeding nudges/impulses from their Broader Perspective!
They also changed the way they saw Sabrina. She wasn’t flaky. She was an angel. A precise vibrational actor, playing her role in a scene designed to help Maya release old beliefs. The belief that she had to push. Beliefs that she must prove. A belief that this customer was misaligned and irresponsible. When in fact, her customers are always reflecting Maya’s vibration — and giving her the perfect material for expansion. Just like the rest of her wake-scape.
What I love most about this story is that Maya didn’t double down. She didn’t villainize Sabrina, nor did she snap. She saw the unfolding, and so did Talia. And in that seeing, everything changed.
This is what it looks like when you live from the Positively Focused perspective. Not because life never brings you surprises — but because you recognize that every surprise is alignment, in motion.
Even the ones that come disguised as a last minute, on-the-spot cancellation.
Want some of this action? Become a client and let’s get on it!